Returns & Exchanges
At Newton Baby, we want you and your baby to rest easy, which is why we offer a 100-night trial on our mattresses and a 30-day return window for all other nursery essentials. If you are not completely satisfied with your purchase, we provide free shipping on returns within the contiguous United States for a stress-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated and sent to your email address for easy printing.
- 3.Pack and Ship
Place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 10 business days.